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COVID-19 Testing at One Medical

Jul 1, 2020 By Kristina Skinner
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Updated July 1, 2020.

From our first COVID-19 test swab on March 7 in Seattle to today, we have tested thousands of patients for COVID-19 across all eleven states where One Medical has offices. We’ve worked hard to bring more testing options and availability to anyone who needs it, including erecting outdoor test sites in all of our markets across the country, and conducting blood draws for antibody testing at most offices. Here’s the latest information on where we’re testing, when it’s most appropriate, and how you can get care.

Where is One Medical testing patients for COVID-19?

We’re currently offering PCR testing to anyone with coronavirus concerns by appointment in all markets where we have offices, including Atlanta, Boston, Chicago, Los Angeles, New York, Phoenix, Portland, San Diego, Seattle, San Francisco Bay Area, and Washington D.C. Antibody testing (a blood test) is also available by walk-in during lab hours or by appointment in certain locations.

How do I get a test?

If you’re an existing One Medical member:

  1. Open the One Medical app
  2. Click “Book Visit”
  3. Enter the reason for your visit (i.e. COVID-19 testing) and select the region where you would like to make an appointment
  4. Select your preferred test type (i.e. COVID PCR test, COVID antibody test, COVID Antibody & PCR test)
  5. Select the next available appointment at your preferred available location
  6. Book visit

If you’re not a One Medical member:

We want to do everything we can to help people through this difficult time, so we’re offering 30-day trial memberships to anyone with COVID-19 concerns — including front-line responders and essential workers. Simply use code GETCARE30 to sign up on OneMedical.com, and we will set you up with free access to our virtual care services, including access to book COVID-19 testing.

How much does testing cost?

Many insurance companies have publicly committed to covering the full cost of COVID-19 testing, so most people who are tested won’t receive a bill. If you do get a bill, let us know and we’ll work to resolve this.

We’re continuing to research new testing technologies and will bring you more solutions as soon as they’re clinically proven to be effective. Learn more about COVID-19 testing and how One Medical is looking to bring more testing and new options to you.

How do I know which type of test to get?

PCR tests are used to detect whether you have a current COVID-19 infection, and are currently conducted by collecting specimens through a nasal or throat swab.

Antibody tests are meant to determine whether you may have had a past COVID-19 infection through detecting the presence of antibodies in your system. Antibody tests are currently being collected through a blood draw. It is not yet known whether the presence of COVID-19 antibodies determine immunity to the infection. Learn more about antibody testing here.

How long does it take to get back results?

Due to an increased demand in testing, test result times vary depending on the capacity of the labs processing the tests at any given time. We're closely monitoring the situation and actively exploring all options to improve turnaround times, and doing our best to communicate the current timelines to patients.

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Kristina Skinner

The One Medical blog is published by One Medical, an innovative primary care practice with offices in Boston, Chicago, Los Angeles, New York, Phoenix, Portland, the San Francisco Bay Area, Seattle, and Washington, DC.

Any general advice posted on our blog, website, or app is for informational purposes only and is not intended to replace or substitute for any medical or other advice. The One Medical Group entities and 1Life Healthcare, Inc. make no representations or warranties and expressly disclaim any and all liability concerning any treatment, action by, or effect on any person following the general information offered or provided within or through the blog, website, or app. If you have specific concerns or a situation arises in which you require medical advice, you should consult with an appropriately trained and qualified medical services provider.