Chronic illness: the growing impact on employee health

Chronic illness affects millions — here’s how employers can help

Did you know that more than half of U.S. adults live with at least one chronic illness, like diabetes, hypertension, or heart disease? These conditions don’t just impact health — they're also a leading cause of disability and account for 90% of the nation's healthcare costs.

Chronic care management (CCM) provides ongoing, personalized care for people with long-term health conditions. It includes regular check-ins, customized treatment plans, and proactive strategies to prevent complications and improve overall health. However, navigating complex healthcare systems can be challenging for those who need care the most.

The impact of chronic conditions in the workplace

According to our 2024 State of Workplace Health Report, employee health has declined or stagnated for three consecutive years, largely due to chronic conditions like diabetes and heart disease. Over half of workers surveyed are managing long-term health issues, including more than 40% of Gen Z and Millennial employees.

These health issues don't just affect well-being — they also reduce productivity. Nearly 30% of workers report productivity challenges related to health, losing an average of six hours per week. Many employees are eager to manage their conditions through lifestyle changes, but they need better support. Two-thirds of workers want improved healthcare benefits, yet 58% of HR leaders mistakenly believe employee health is improving.

How can employers support employees with chronic conditions?

Easy access to primary and chronic care can be a game-changer for employees managing conditions like diabetes or hypertension. It leads to fewer sick days, better focus, and an improved quality of life. Offering chronic care management shows a real commitment to your team’s well-being and can help reduce long-term healthcare costs by addressing issues early and preventing complications.

A care management program, like Impact by One Medical, can support employees in managing chronic conditions. These programs connect individuals with primary care providers who help create personalized, flexible care plans. This could include one-on-one coaching or directing employees to specialized resources, all aimed at helping them understand how their health and lifestyle choices are connected.

A team approach — including clinicians, care navigators, and health coaches — can make a significant difference. By addressing the whole person and offering individualized care, these programs can lead to real, lasting improvements in employee health.

Connecting primary care and chronic care management

Primary care providers are often the first point of contact for managing chronic conditions. But care doesn't stop there. Primary care offers access to a broader team — health coaches, nurses, pharmacists, and workshops — helping employees develop skills and connect with others facing similar challenges.

Having a dedicated care team ensures each employee has a personalized plan that leads to more effective, long-term health management and real change.

The bottom line

Supporting employees with chronic conditions starts with offering the right resources. By providing access to primary and chronic care management, you give employees the tools to better manage their health. In turn, this can lead to a healthier and more productive workforce.

Learn more about how One Medical can help your employees to stay healthy here.