Montefiore Health System and Amazon One Medical Announce Partnership to Expand Access to High-Quality Coordinated Primary and Specialty Care in New York

Amazon One Medical to open primary care offices in Westchester County and surrounding areas

BRONX, NY, & SAN FRANCISCO, CA – January 29, 2025 – Montefiore Health System and Amazon One Medical today announced plans to collaborate, expanding access to primary and specialty care across New York’s Westchester County and surrounding areas. Amazon One Medical, a hybrid virtual and in-person primary care organization, will open its first primary care offices in Westchester County in affiliation with Montefiore Health System in 2026, offering same and next-day appointment availability, onsite lab services, and virtual care support for members.

This new relationship will enable patients to have increased access to seamless coordinated care through Amazon One Medical’s innovative care model and Montefiore’s high-quality network of specialists, hospitals, and facilities.

“As we look to the future of healthcare, our responsibility continues to be sustaining high quality care that is delivered locally and in the most appropriate setting,” said Philip O. Ozuah, MD, PhD, President and CEO, Montefiore Einstein. “Our collaboration with Amazon One Medical will enhance primary care offerings across the communities we serve and ensure those with needs for specialty care have the option to be seen and treated by our world-renowned clinicians.”

Amazon One Medical is designed to improve the patient experience at every touch point, with thoughtfully designed offices, convenient appointments, and ample appointment time between patients and their providers. Members also enjoy 24/7/365 virtual care services through the Amazon One Medical mobile app, including on-demand video visits, secure provider messaging, “Treat Me Now” digital assessments for common health concerns, easy vaccine and medical record access, prescription renewals and proactive reminders for follow-up care and referral needs.

"We look forward to collaborating with Montefiore to expand access to high-quality, seamless coordinated care for more residents in New York,” said Trent Green, Chief Executive Officer at Amazon One Medical. “Teaming up with Montefiore advances our mission of making it easier for more people to get and stay healthy, bringing our human-centered and technology-powered model to individuals and employers in Westchester and surrounding areas.”

Amazon One Medical memberships can be added as a Prime benefit for Amazon Prime members at health.amazon.com/prime or purchased at OneMedical.com. Membership covers access to Amazon One Medical’s convenient technology and on-demand virtual care services, and Amazon One Medical accepts most major insurance plans for in-person care or pre-scheduled Remote Visits.

Amazon One Medical also works with over 10,000 employers across all sizes and industries throughout the U.S. who sponsor membership fees or purchase primary care services as a benefit for their employees and their dependents. In addition to their local offices, Amazon One Medical members are able to easily book appointments for in-person care in the many U.S. regions where offices are located when traveling for work or leisure.

Montefiore and Amazon One Medical will work together to determine specific locations for new facilities to meet patient needs over the next several years.

About Montefiore

Montefiore Health System is one of New York’s premier academic health systems. It is a recognized leader in providing exceptional quality and personalized, accountable care to approximately three million people in communities across the Bronx, Westchester, and the Hudson Valley. It comprises ten hospitals, including the Children’s Hospital at Montefiore, Burke Rehabilitation Hospital, and over two hundred outpatient ambulatory care sites. The advanced clinical and translational research at its medical school, Albert Einstein College of Medicine, directly informs patient care and improves outcomes. From the Montefiore Einstein Centers of Excellence in cancer, cardiology and vascular care, pediatrics, and transplantation, to its preeminent school based health program, Montefiore is a fully integrated healthcare delivery system providing coordinated, comprehensive care to patients and their families. For more information, please visit www.montefioreeinstein.org. Follow us on Twitter, Instagram, and LinkedIn, or view us on Facebook and YouTube.

About Amazon One Medical

Amazon One Medical is a membership-based and technology powered primary care organization with seamless digital health and inviting in office care, convenient to where people work, shop, live, and click. Our vision is to delight millions of members with better health and better care while reducing costs.

Headquartered in San Francisco, 1Life Healthcare, Inc. is the administrative and management services company for the affiliated One Medical physician-owned professional corporations that deliver medical services in-office and virtually. 1Life and the One Medical entities do business under the “One Medical” brand. 1Life is a subsidiary of Amazon and Amazon One Medical is a key part of Amazon’s mission to make it easier for customers to get and stay healthy.