September 20, 2020

A safe place to get care

People have had to put off so many things due to COVID-19. But looking after your health shouldn’t be one of them. That’s why we’ve taken all the steps necessary to make our offices safe for everyone. Whether you’re sick, have a chronic condition to follow up on, need in-office services like getting vaccines or an IUD, or something else, we’re here to help.

How we’re keeping you safe in our offices

  • Office updates

    We’ve rearranged our lobby seating and added floor markers to make sure everyone can stay 6 feet apart. We’re leaving doors open whenever possible to reduce the touching of surfaces. We’ve also added hand sanitizer stations to all common spaces.

  • HEPA air purifiers

    We've installed HEPA (high-efficiency particulate air) filters to purify the air in all lobbies, exam rooms, and labs. By trapping tiny particles (like infectious viruses, bacteria, and dust), they do the heavy lifting of keeping harmful particles out of the air you breathe.

  • Advanced deep cleaning and sanitizing procedures

    In addition to our normal rigorous cleaning protocols, we deeply clean and sanitize exam areas with disinfectants that are EPA-approved for the coronavirus after each patient. We’re also regularly sanitizing restrooms and shared surfaces.

Doctor taking care of patients

Regular staff testing and safety measures

Our team members are screened for symptoms, including fevers, every day before work and will be tested regularly for COVID-19. Everyone wears appropriate personal protective equipment, which is changed after any potential exposure, and follows strict hand-sanitizing guidelines.

new_protocols_patients_illustration.jpg

New protocols for patients

To help protect everyone’s health, we’re asking patients to follow a few precautions:

  • Come as close to your appointment time as possible to
    reduce time spent in the lobby.
  • Avoid bringing people with you unless necessary.
  • Wear a mask to the office. If you don’t have one, we’ll provide one to you when you arrive. Children age 2 and older will be offered a mask, but we don’t advise masks for children under 2.

We’ll send all of this information in your appointment confirmation email as a reminder.

See a provider from home with Remote Visits

Not everything requires an office visit. You can book a Remote Visit to talk to a provider over video for a wide range of concerns — from stress to diet and exercise to sleep issues. If you’re not sure if we can see you remotely, just reach out.